Privacy Policy

Effective Date: March 21, 2026

1. Introduction

JJAdventures DBA Oasis Group ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GEX Command Center platform ("Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide Directly

  • Account information: Name and email address, collected during registration through our authentication provider, Clerk
  • Payment information: Payment details are processed by Stripe. We do not directly store your credit card numbers, bank account numbers, or other sensitive payment credentials on our servers
  • Preferences: Watchlist tickers, trading goals, notification preferences, and dashboard configuration settings
  • Communications: Any information you provide when contacting us for support or feedback

2.2 Information Collected Automatically

  • Usage data: Pages visited, features used, time spent on the platform, and interaction patterns
  • Device information: Browser type, operating system, device type, and screen resolution
  • Log data: IP address, access times, and referring URLs

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Personalize your daily AI briefings and intelligence pipeline based on your watchlist and preferences
  • Process payments and manage subscriptions
  • Improve signal quality and the accuracy of our analysis tools
  • Send service-related notifications (e.g., briefing delivery, platform updates, account changes)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues or fraudulent activity

4. Third-Party Services

We use the following third-party services to operate the platform. Each has its own privacy policy governing the data they process:

  • Clerk — Authentication and user management. Processes your name, email, and login credentials. Clerk Privacy Policy
  • Stripe — Payment processing. Processes your payment information securely. We never store your card details directly. Stripe Privacy Policy
  • Pinecone — Vector database for storing and retrieving intelligence embeddings. Used to power personalized briefings and signal matching. Does not store personally identifiable information. Pinecone Privacy Policy
  • Railway — Cloud hosting infrastructure. Hosts the application and processes requests. Railway Privacy Policy

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

  • Service providers: With the third-party services listed above, solely to operate and improve the Service
  • Legal obligations: When required by law, court order, or governmental authority
  • Protection of rights: To protect the rights, property, or safety of Oasis Group, our users, or the public
  • Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your data would remain subject to this Privacy Policy

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Anonymized or aggregated data that cannot be used to identify you may be retained indefinitely for analytical and improvement purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to certain types of data processing
  • Withdrawal of consent: Where processing is based on consent, you may withdraw consent at any time

To exercise any of these rights, please contact us at support@oasis-group.us. We will respond to your request within 30 days.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL)
  • Secure authentication through Clerk
  • PCI-compliant payment processing through Stripe
  • Regular security reviews of our infrastructure

However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly.

10. Cookies and Tracking

We use essential cookies required for authentication and session management. We do not use third-party advertising cookies or tracking pixels. Our analytics, if any, are privacy-respecting and do not track individual users across websites.

11. International Users

The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email and update the "Effective Date" at the top of this page. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

JJAdventures DBA Oasis Group
Email: support@oasis-group.us
Website: www.oasis-group.us